LiveCareer’s CV Directory contains real CVs created by subscribers using LiveCareer’s CV Builder. Dedicated Service Delivery Manager, who thrives in dynamic, challenging and fast-paced professional environments. Report. For all of these reasons, you should consider me for your Service Delivery Manager position. A service delivery manager's role focuses on keeping clients satisfied with the company's services through managing projects, fixing any reliability issues, tracking service metrics, managing budgets and helping lead the professionals responsible for getting services delivered to clients. A well-written delivery driver CV makes a great first impression with a detailed breakdown of previous roles as a delivery driver or trainee. Product manager What makes this a good management CV? This way, you can position yourself in … 12 days ago. To improve operational efficiencies and output, whilst maintaining the highest levels of quality and service delivery. It provides a clear overview of your skills, such as route knowledge, loading, and inspections, presenting you as a reliable and trustworthy candidate. * Design and Implementation of User Policy. This is an actual CV example of a Service Delivery Manager who works in the Service Delivery Manager Industry. Service Coordinator resume template 2, Service Coordinator cover leters Karen’s number one goal is client satisfaction. In this role, you will: build and maintain teams, ensuring they are motivated, collaborating and working well * Project Management for the Court Process Project (CPP) * Management of Call Desk Centre. * Advise and define appropriate metrics for service management and IT operational reporting * Guide definition and documentation of IT service offerings and service desk reporting in preparation for implementation of Remedy service desk tools. Delegating responsibility and ownership of tasks to staff. A tight customer service schedule is crucial if you want a 100% satisfaction score. Making timely, correct decisions that are based on facts. I ask that you review this cover letter and resume at your convenience to learn more about my career background, and then contact me at the above contact information. Right now she is looking for a suitable position with a company that is looking to recruit talented people who deliver results. Resolving conflicts within the project team. * Plan and schedule resource to the requirements of the business * Work as a team member within the organisation to provide a resilient service to our customers. If this is of interest then we would love … * Planned and facilitated the role out of the Court Process Project (CPP) within the Department of Justice, South African Police Services, Department of Correctional Services and Department of Welfare. LiveCareer’s CV Directory contains real CVs created by subscribers using LiveCareer’s CV Builder. Service Delivery Manager. 120 Vyse Street Monitoring staff to ensure the prompt resolution to all client queries. CMI Level 3 Management Diploma Bachelor's degree in Information Technology Management Certified Information Security Specialist Professional (CISSP) Examination Outstanding Security+ Microsoft Certified System Engineer - Security Novell Certified Engineer Management Development Program (MDP) ITILv3 (Attended Training) Cobit Frameworks (Attended Training). Service Delivery Manager January 2014 to Current Infotech Solutions UK - London Nature of Business: Provide Information Technology to small businesses in the South East England and London Position: Service Delivery Manager - Responsible for ensuring the smooth running of our Customers systems and network infrastructure ensuring they get maximum benefits from them. Service Coordinator cover letter example 2. Effectively managing multiple orders to ensure that they are delivered on time, within budget and to the Clients satisfaction. Experience of international service provision. Delivery driver CV Profile This is an opening paragraph between 5-10 lines that should summarise your core skills , experience and qualifications. Resume sample of an IT Service Delivery Manager with over 10 years of experience. SOUTH AFRICA Nature of business: Administration of Justice Position: Senior Network Controller Supervisor Responsibilities: * Management of the I.T department in the Durban Magistrate Court. Your profile needs to show recruiters at first glance that you are suitable for the industry, without them having to filter through your CV to pick up key information. Since resources are always limited, they must be prioritized. Key Service Delivery Manager Skills * Virus control and Prevention on Servers and Workstation. © 2020, Bold, Ltd. All rights reserved. I am enthusiastic, persuasive, self-promoting, change-oriented, active, and independent. Communicating complex technical concepts to clients. Apply to Service Delivery Manager jobs now hiring on Indeed.co.uk, the world's largest job site. Ideally Degree educated with strong operational experience within a similar manufacturing environment, cosmetics, consumer goods, pharmaceutical or contract packing. Author of a 600 page Technical Service Manual, a document explaining how ESP's are to be installed and commissioned. * Trained Users in Computer Literacy and Court Process Project. Aston College – HND 2001 – 2003 This is an actual CV example of a Customer Service Delivery Manager who works in the Customer Service Delivery Manager Industry. Browse 1000s of Service Delivery Manager jobs and apply for the vacancy in seconds. Duties can vary, based on the type of company. Service Delivery Manager resume 1 Service manager for multiple IaaS cloud clients as well as provides post project cloud migration support; Engages in strategic team building exercises to ensure engineer engagement and positive work environment. I have strong inner motivation to influence people and circumstances. Maxine Curry Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: info@dayjob.com. These points are reiterated in the core skills list to create a snapshot that can be easily digested when the CV is opened. The profile holds recruiters’ attention by summarising the candidate’s most important product management skills, market knowledge and industry experience. Delegating tasks and responsibilities to appropriate personnel. * Establishment of policy and procedure to deliver IT support services according to best practice * Implement Change Management for all IT infrastructure groups * Oversee and advise on the IT change management process * Manage the provision of messaging support across the KZN region * Improve service delivery policy and procedure according to ITIL best practice plus develop and maintain documentation as required * Develop SLA's to document and measure appropriate levels of service. * Project Planning of WAN\LAN for various Provincial and National Departments * Architecture and Implementation of Networks * Quality Control and Assurance of National Departmental Projects with responsible Vendors, as per SLA Client Support as per Service Level Agreement. Service Delivery Manager resume 1. SERVICE DELIVERY MANAGER – January 2010 – present Customer Service Manager CV Example A curriculum vitae is a golden opportunity to tell recruiters about why your work experience, education, and strengths make you the prime candidate. * Management of Project teams and vendors. Also in charge of ensuring that the delivery of advanced technologies and solutions is done with a professional, honest and personalised service approach. for the Durban Magistrate Court. Apply to Service Delivery Manager jobs now hiring in Birmingham on Indeed.co.uk, the world's largest job site. * Performed User Audit on Justice Systems * Planned, coordinated, and compilation of users manuals. Oversee and advise on the IT change management process. If you have experience of being a delivery van driver or you are looking to get into this role, before tackling your CV you need to look at what previous experience that you have that is related to this role. Service Coordinator cover letter example Choose the Best Format for Your Customer Service Manager Resume . Time is a valuable asset to a project because it cannot be … Improve service delivery policy and procedure according to ITIL best practice including develop and maintain documentation as required. 39 hours. Insured compliance with all Service Level Agreement\'s … Knowledge of Service Management practice in the IT industry. On this page you will find a number of professionally designed templates that can be used to create an interview winning CV or resume. Managing resources to meet daily delivery schedules. T: 0044 121 638 0026 Service manager CV template. * Project Management as per Service Level Agreement. Her greatest strength is her ability to continually raise the bar in anything she does. All rights reserved. * Advisory services on equipment standards. Prepares, monitors, and controls the annual department budget to ensure expenditure is in line with the business plan. Sudbury. Service Coordinator cover letter example 1 The national average salary for a Service Delivery Manager is £46,912 in United Kingdom. (SITA), SOUTH AFRICA Nature of business: Provide Information and Communication Technology to Government Position: LAN Specialists: LAN Support Responsibilities: * Facilitation and Implementation of the Court Process Project (CPP) for the South African Police Services * Client Support as per Service Level Agreement * Problem solving and mentoring of Junior Technicians * Supervision of Junior Technician * ARS-Fault Management (Escalate, Maintenance, Capacity, Planning and Load Balancing. Service Coordinator resume template 1 Service Delivery Manager resume 2 Another Service Delivery Manager resume template; Karen Brown Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: info@dayjob.com. Unlimited downloads – Money back guarantee – Cancel anytime. Employers name – Birmingham, CASHIER – July 2007 – May 2008 Maxine is happy to work outside of her comfort zone and is a true professional who aspires to create a culture of continuous service excellence. WordPress Download Manager - Best Download Management Plugin, Service Coordinator cover letter example 1, Service Coordinator cover letter example 2, WordPress Download Manager - Best Download Management Plugin. With all our Premium templates you will get the fully editable MS Word; All you need to do is simply enter your personal details into the ready made text boxes and within minutes you will have a professional CV. Resume SamplesThis page provides you with Service Delivery Manager resume samples to use to create your own resume with our easy-to-use resume builder. Birmingham B18 6NF (SITA), SOUTH AFRICA Nature of business: Provide Information and Communication Technology to Government Position: Technical Manager: LAN Services * Management of the entire infrastructure of the Institute across KwaZulu Natal South Africa, South African Police Services offices of 17 000 users in a Microsoft environment * Improve reliability of systems and reduce downtime * Oversee and mentor the 48 internal staff undertaking day-to-day operations providing incident and problem management. Filter by location to see Service Delivery Manager salaries in your area. Combined, these four sections effectively showcase how exceptional the candidate is. * Negotiated with Vendors in Designing and Implementing of LAN \ WAN Structure. Service Delivery Manager Resume Examples. An ability to learn from failures and mistakes. Link to a Service Delivery Manager resume: 100’s stunning designs that will make you STAND OUT and highlight your Skills and Expertise. Ensure compliance of all packaged desktop application's. Mark Stevens Dayjob Ltd 120 Vyse Street ... SERVICE MANAGER – May 2008 – Present Responsible for organising the service department and in particular, controlling it’s resources and utilizing it’s assets to achieve maximum efficiency. Full time - permanent. Likewise— A properly-formatted resume is critical to getting a 100% approval from the employer. My educational background in Business Information Systems and three years of experience coordinating deliveries and managing delivery teams makes me a good fit for your organization. * Security Architecture in I.T. The first half of this resume includes four key branding sections: title, summary of qualifications, core strengths and select career highlights. England (SITA), SOUTH AFRICA Nature of business: Provide Information and Communication Technology to Government Position: Service Desk Manager * Consultation, analysis and redesign of incident and change management processes plus design of reactive problem management process aligned to industry best practice ITSM, Remedy techniques and the ITIL v3 framework. Building up a working knowledge of clients operating environment. Project Management, Central Birmingham University – Logistics Degree 2003 – 2007 Service Delivery Managers are in charge of delivering services to a company's clients and complete tasks such as improving service delivery processes, communicating with other departments, overseeing employees involved in the delivery process, solving complaints and providing customer service. Delivery Driver CV Template. £25,535. With an increase in online shopping, the need for multi-drop drivers is increasing; so there are lots of job opportunities out there.. To land a job as a delivery driver, your CV needs to show that you’re self-motivated, have good problem solving skills, and have a car driving licence. Assertive, passionate, and has extensive knowledge of Electric Submersible Pump (ESP) systems. Dear Ms. Pica, I am writing to submit my resume for the position of Service Delivery Manager. Please provide a type of job or location to search! Define and implement new optimization’s projects for better and easier security investigation. Building strong, lasting client relationships with clients. © 2020, Bold Limited. Register your CV and apply for the latest jobs with CV-Library. The stresses and pressures of everyday work and life are unlikely to reduce my effectiveness and enthusiasm. * Manage departmental budget * Responsible for the delivery of services within the SLAs and KPIs. Guide the recruiter to the conclusion that you are the best candidate for the it service delivery manager job. *Based on a survey of 258 respondents that answered Yes when asked whether LiveCareer UK helped them find their new job faster and disclosed how much faster LiveCareer UK helped to find it. Dayjob Limited This is an actual CV example of a Service Delivery Manager who works in the Service Delivery Manager Industry. A Service Delivery Manager must handle multiple tasks and issues. Service Delivery Manager Project Program Management Consultant Secure Works Uk Resume Examples & Samples Overall responsibility for ongoing client service delivery success Maintain an understanding of the latest trends to threat landscape protection, governance regulations, and risk levels related to … LiveCareer has 60291 Service Delivery Manager CVs in its database. 800-652-8430Mon-Fri 8am-8pm CSTSat 8am-5pm CST / Sun 10am-6pm CST. Service Delivery Manager. Are there any similarities to the products that you are going to be delivering, or is the location or area or types of businesses or size of van. [ Placeholder content for popup link ] Global Service Delivery Manager (2008 - 2010) Leadership of operational support organization for Pfizer Pharmaceutical, utilizing onshore and multiple off shore centers in a 24x7x365 “follow the sun” support model. Register your CV and apply for the latest jobs with CV-Library.co.uk Accountable for the position of Service Delivery Manager who works in the Service Delivery and! Delivery policy and procedure according to ITIL best practice including develop and documentation! To Glassdoor by Service Delivery Manager resume: 1 first impression with a detailed breakdown of previous roles a! Rights reserved want a 100 % approval from the employer strong operational within... Of everyday work and life are unlikely to reduce my effectiveness and enthusiasm set new password or.! Breakdown of previous roles as a Delivery driver or trainee can not be … Service Manager. Give some possible solutions to customers, investigate and give some possible to! That are not available in-house are managed to client satisfaction to getting a 100 approval... And a willingness to work hard to achieve company goals well-written Delivery or! Job Locations and pressures of everyday work and life are unlikely to reduce my effectiveness enthusiasm... Jobs in London and apply for the IT Service Delivery Manager CVs in its database and add! Projects for better and easier security investigation, honest and personalised Service approach you '! Designing and Implementing of LAN \ WAN Structure 'Google ' Service Delivery Manager, to... Assertive, passionate, and independent to see Service Delivery Manager job experience of managing expectations providing! And enthusiasm CV Builder Konica Minolta – Tarrytown & new York, NY career development and for. 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